GENERAL TERMS, PAYMENT AND BOOKING CONDITIONS
General – Clarifications
OUR RATES AND WHAT IS INCLUDED: All our rates are quoted in Euros per person or per room as specifically mentioned above each accommodation rates. Your Credit card will be charged in Euros.
Prices include all taxes, service charges and any meals specifically mentioned under each accommodation.
OUR ACCOMMODATION DESCRIPTIONS: We have tried to be as accurate as possible with our descriptions for the accommodations we offer. Sometimes facilities described, can change by the hotelier without our prior notice. This is unlikely, but it can occur in a small number of cases.
Payment
DEPOSIT (down payment): A deposit payment of 30% is required at the time of booking.
FINAL PAYMENT: Will be due no later than 21 days prior to arrival to destination.
For your convenience we will charge the credit card provided, originally to us for your deposit payment, unless you advise us otherwise.
Full payment is due when bookings are made within 21 days.
BY CREDIT CARD: For credit card payments, please use the authorization form and fax the details over to us to the following numbers.
Greek island Tours Head office on Fax number +30 22980 24911
We Accept VISA – MASTERCARD & AMEX.
We find it necessary to charge a supplement of 2.5 % for bookings, where payment is made by credit card.
IMPORTANT NOTICE: your credit card will not be charged automatically.
We would charge any payment due, only after we have confirmed the arrangements to you.
THROUGH YOUR BANK: You can ask your own bank to transfer any payments due into any of our bank accounts.
For your convenience, Greek Island Tours holds accounts in Euro.
Please ask us to provide you with our account details.
When paying us through your bank we would ask you to fax or attach to an e-mail proof of this payment which your bank will generally provide you with at the time of the wire transfer.
PRIVACY: Be assured that all personal details submitted to Greek Island Tours and its representatives will under no circumstances be shared with a 3rd party at any time for any reason!
Reservations procedure
We will always try to confirm your itinerary straight away.
It is sometimes necessary to allow 24/48 hours for us to be able to receive confirmation from our various suppliers and prepare your confirmation.
Confirmation of your reservation along with vouchers and instructions will be provided via email once all necessary local arrangements have been made on your behalf.
Confirmation of reservations made over weekends and public holidays may however take slightly longer.
Once we have confirmed your arrangements, we will advise you and then charge your credit card for the deposit or full amount as per our booking conditions.
Once your credit card is authorized we will issue and send you via e-mail (or by Fax if you prefer) your documentation.
CANCELLATIONS FEES
Deposit is non refundable.
However in Special occasions the deposit can be valid for future reservations with Greek Island Tours, through the year the original reservation was made.
21 days to 15 days prior arrival 50% of the total cost
14 days to 7 days prior arrival 75 % of the total cost
6 days to arrival 100% of the total cost
AMENDMENTS: After confirming your final travel arrangements and you wish to change or amend your booking, no administration fee will be charged. However changes are subject to cancellation fees from the hotelier, ferry or airline concerned and we reserve the right to charge you these fees accordingly.
UNUSED SERVICES: Refunds cannot be given for unused services, or for schedule or reservation changes made without our prior authorization.
For any changes to services booked, you must contact first either the Greek Island Tours web site, or our local island representatives.
Ferry boat / Hydrofoil / Air tickets booked by us:
Flight and Sea crossings times and tickets are provided by airlines and ferry / hydrofoil suppliers and subject to change or cancellation because of such matters as air traffic control restrictions, weather conditions and technical problems. We can not be held liable for any flight or sea crossing schedule amendments. If an amendment or even cancellation of a flight or sea crossing renders you unable to get to your next destination where we have reserved accommodation for you, we cannot be held responsible for any cancellation fees that may be levied by the accommodation owners. We will however try our utmost to avoid any charges.
